Terms and Conditions
Last updated: August 9, 2025
Effective Date: August 30, 2025
Acceptance of Terms
These Terms and Conditions govern your use of our financial planning consultation services provided through our website and subscription platform.
By accessing our website, subscribing to our services, or engaging in consultations, you agree to be bound by these terms and all applicable laws and regulations.
Definitions
For the purposes of these Terms and Conditions, the following definitions apply
- "Service": refers to our financial planning consultation services, including monthly subscriptions, consultations, and related support
- "User" or "Client": refers to any individual who accesses our website or subscribes to our consultation services
- "Content": refers to all information, materials, and resources provided through our website and consultation services
- "Account": refers to the subscription account created to access our consultation services
Use of Our Services
Our consultation services are provided subject to the following conditions and restrictions.
Eligibility
Our services are available to individuals who meet the following criteria
You must be at least 18 years of age to subscribe to our services
Account Registration
To access our consultation services, you must create an account and provide accurate information. You are responsible for
- Maintaining the confidentiality of your account credentials
- Ensuring all information provided is current and accurate
- Notifying us immediately of any unauthorised use of your account
User Responsibilities
As a user of our consultation services, you agree to use our services responsibly and in accordance with these terms.
Prohibited Activities
- Using our services for any unlawful purpose or in violation of applicable regulations
- Sharing account access with unauthorised individuals or using services for commercial resale
- Attempting to interfere with or disrupt our website functionality or security measures
- Providing false or misleading information during registration or consultations
- Using our content or consultation information for purposes beyond personal financial planning
Intellectual Property Rights
All content provided through our services, including consultation materials, methodologies, and website content, is protected by intellectual property laws.
We retain ownership of all proprietary content, systems, and consultation frameworks used in our services.
We grant you a limited, non-exclusive license to access and use our content solely for your personal financial planning purposes during your active subscription period.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.
Payment Terms and Subscription
Our consultation services operate on a monthly subscription basis with the following payment terms
- Monthly subscription fees are charged in advance and are non-refundable once consultation services have been provided
- All prices include VAT where applicable, and payments are processed securely through third-party payment processors
- Subscriptions automatically renew monthly unless cancelled with at least 7 days notice before the next billing cycle
Service Disclaimers
Our consultation services are provided with the following important disclaimers and limitations.
We provide consultation services on an "as is" basis without warranties of any kind, whether express or implied, including but not limited to warranties of fitness for particular purposes.
While we strive to provide quality consultations, we cannot guarantee specific outcomes or results from implementing discussed financial planning approaches.
Limitation of Liability
To the maximum extent permitted by law, our liability for any claims arising from our consultation services is limited to the amount paid for services in the month when the claim arose.
Under no circumstances shall our total liability exceed the total amount paid by you for our services in the twelve months preceding the claim.
Online Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through the following procedures
Arbitration Process
Disputes shall first be addressed through good faith negotiations. If unresolved, disputes may be subject to arbitration under English arbitration law with the following provisions
- Arbitration shall be conducted in English by a qualified arbitrator experienced in commercial disputes
- The arbitration venue shall be London, England, unless otherwise agreed by both parties
- Each party shall bear their own costs unless the arbitrator determines otherwise based on the case merits
EU Online Dispute Resolution
EU residents may access the European Commission's Online Dispute Resolution platform for consumer disputes related to online purchases.
European Commission ODR Platform
Our designated email for ODR procedures is info@orinthalexa.com, though we encourage direct contact first to resolve any concerns.
Termination
Either party may terminate the service relationship with appropriate notice. We reserve the right to suspend or terminate accounts that violate these terms.
Upon termination, your access to consultation services will cease, though these Terms will continue to apply to any outstanding obligations or disputes.
Governing Law
All aspects of our service provision, client relationships, and this disclaimer are governed by English law and subject to the jurisdiction of the courts of England and Wales.
Changes to Terms
We may modify these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices.
Significant changes will be communicated through email or website notifications with reasonable advance notice before taking effect.
Severability
If any provision of this disclaimer is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Entire Agreement
This disclaimer, together with our terms of service and privacy policy, constitutes the complete agreement between our company and clients regarding the limitations and scope of our consultation services.
Contact Information
For questions about these Terms and Conditions, please contact us at info@orinthalexa.com or +44 121 1721 4410.
Company Name: Orinthalexa
Email: contact@orinthalexa.com
Phone: +44 121 1721 4410
Address: 111 Buckingham Palace Rd, London SW1W 0SR, United Kingdom